Major Train Operating Company – Resourcing 27 x Vehicle Maintainers within a time critical window

Challenges:

  • 12 weeks to deliver 27 Vehicle Maintainers in time for pre-booked training package.
  • Later training package could not be accommodated as the ToC were due to receive new vehicles and would not be able to put them into service without vehicle maintainers.

Delivery:

  • Planning: successful delivery planned around the core aspects of the recruitment activity and ToC deadlines; a detailed Critical Path Analysis (CPA) was provided indicating key dates, the relationships between the activities and responsibilities to ensure project completion kept on track
  • Managed Process: Clemtech were responsible for organising & managing the interview/assessments at site including the use of Mechanical & Electrical Trade Test Papers
  • Reporting: on completion of the interview process reports were compiled on each candidate; a scoring system and a short report from the Operations Team were used to determine suitability for depot operations
  • Confidence: The Clemtech Operations Team consist of T&RS professionals who have held senior depot management positions; as a further endorsement of the ToC’s confidence in our ability to identify the right calibre of individuals to match their operational requirements, we were additionally tasked with selecting the successful candidates.
  • Documentation: documentation packs were produced on all candidates including; Interview briefing and declaration form, Trade Test Papers, Personal Information Form, Rehabilitation of Offenders Declaration, ‘eligibility to work in UK’ compliance, vocational qualifications and references
  • Medical & D&A screening: Clemtech organised Safety Critical Medicals and D&A screenings for all the successful candidates utilising the services of our retained Occupational Healthcare provider
  • On-going site support: to ensure the smooth integration of the new candidates to the established depot teams Clemtech provided on-going site support; this typically included worker reviews and site inspections, briefing candidates on shift patterns/site procedures, AWR issues, bespoke timesheet management, and the on-going management of any medical issues i.e. return to work medicals from illness/injury

Success:

  • Candidates have integrated with the established depot teams
  • 100% retention of staff
  • All candidates transferred to permanent staff after 6 month ‘temp to perm’

Company number: 3531170 | Registered office: Ground Floor Office Suite, Leydene House, Waterberry Drive, Waterlooville PO7 7XX